USAA, a well-known insurance company, has recently faced a class-action lawsuit over late fee interest. The company and its subsidiaries have agreed to reimburse thousands of policyholders with over $8 million for late fees that were inappropriately charged. However, a federal judge in Maryland has allowed a separate case to move forward, where policyholders are seeking more than $7 million in interest on these improperly retained charges.

U.S. District Judge Peter J. Messitte of the District of Maryland has denied USAA’s motion to dismiss plaintiff Walter Black III’s claims for money had and received and unjust enrichment. The judge ruled that the plaintiff has presented enough evidence to suggest that USAA was fully aware that they were benefiting from the late fees and understood the interest that could be earned from them. This ruling was made in a court opinion dated June 11.

This development in the lawsuit against USAA highlights the importance of fair and transparent practices in the insurance industry. Policyholders rely on insurance companies to act in their best interests and to handle fees and charges appropriately. When companies fail to do so, it can result in legal action to hold them accountable.

Late fees and interest charges are common issues that policyholders face when dealing with insurance companies. It is essential for companies like USAA to ensure that their billing practices are clear and fair to avoid potential lawsuits and legal disputes with their customers.

In light of this recent lawsuit, USAA may need to reevaluate its policies and procedures regarding late fees and interest charges to prevent similar issues from arising in the future. By being more transparent and upfront with policyholders about fees and charges, USAA can build trust and credibility with its customers and avoid costly legal battles.

Overall, this class-action lawsuit against USAA serves as a reminder of the importance of ethical business practices in the insurance industry. Policyholders deserve to be treated fairly and honestly by their insurance providers, and companies like USAA must uphold these standards to maintain their reputation and trust among customers.